Client: Triad Group Plc
Industry: Regulatory Technology (RegTech) / Digital Transformation
Award Won: RegTech of the Year, National Technology Awards, 2024
Success: National recognition for delivering ground-breaking digital transformation in regulatory compliance
The Renewable Transport Fuel Obligation (RTFO) is a vital £1.9 billion UK scheme designed to reduce carbon emissions and promote sustainable fuel use.
But the legacy system supporting the RTFO was becoming out-dated.
Triad was tasked with a complex, high-stakes challenge:
Build a new digital service capable of managing complex legislation and high-value trading.
Design an intuitive, error-reducing user experience for an audience ranging from multinational fuel suppliers to independent verifiers.
Implement seamless migration from the old system—without disrupting certificate distribution or compliance.
With the UK's Net Zero goals at stake, success wasn’t optional. It was critical.
Here’s what we did:
🧠 Innovative Regulatory Technology
Triad’s award-winning solution delivered:
A completely redesigned RTFO system, built using Google Cloud Kubernetes Engine.
Dynamic, user-friendly forms that adapted to user input—drastically reducing errors and user friction.
Real-time processing to replace legacy monthly approval backlogs.
A self-service model that required no training or onboarding.
Embedded smart communication tools to speed up support and reduce admin load.
Triad didn’t just replicate an old process digitally—they fundamentally reimagined it, with compliance, user experience, and scalability baked in.
🛠️ Complex Problems Solved
Harmonised conflicting reporting timelines between HMRC and RTFO without legislative breaches.
Introduced automatic anomaly detection to flag suspicious applications before approval.
Reduced credit issuance times.
Enabled smooth leadership handover mid-project without losing momentum.
Triad’s approach transformed a complicated regulatory burden into an efficient, user-centred digital service — setting a new industry standard.
🏆 Triad won RegTech of the Year at the prestigious National Technology Awards.
The impact of the win:
🏛️ Cemented Triad’s reputation as a serious force in the RegTech sector.
📣 Positioned Triad for new high-profile public and private sector projects.
🏆 Validated their approach to building scalable, compliance-driven digital services.
🚀 Strengthened internal pride and reinforced Triad’s standing as a leader in technology transformation.
✅ Delivered a user-centric regulatory system that drove real-world environmental and compliance benefits.
✅ Proved that complex government-led schemes can be made efficient, scalable, and intuitive.
✅ Positioned Triad as a trusted leader in the growing RegTech market.
✅ Set a national benchmark for future public sector digital transformation projects.
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