Client: Triad Group Plc
Winner: Lucille Harvey, (Then) Senior Consultant, UX Practice Lead
Award: Rising Star of the Year, UK IT Industry Awards, 2023
Success: National recognition of outstanding leadership and innovation early in Lucille’s career
In 2021, Lucille Harvey joined Triad Group Plc as a Consultant, having worked for the NHS as a UX Designer.
Two years later, with the support of colleagues and a growing team, she had:
🚀 Led UX across major government transformation projects (Department for Transport, Department for Energy Security and Net Zero). We didn't know it, but that project was about to win at the UK IT Industry Awards, 2023 too.
📈 Delivered significant new business opportunities Triad couldn't have bid for previously.
👥 Helped grow Triad’s UX team from scratch into a thriving, high-performance community.
🧠 Introduced innovative methodologies, ethics-first research practices, and new agile processes.
The UK IT Industry Awards are among the most prestigious recognitions in the technology sector.
Winning the Rising Star of the Year award would mean standing out from the best young professionals across the entire UK tech landscape— and demonstrating Triad’s future leadership.
Here’s what we did:
🧠 Award Strategy and Coaching
The UK IT Industry Awards required two key elements for Rising Star of the Year:
A detailed written entry demonstrating professionalism, innovation, measurable impact, and leadership.
A live, second-round interview with a judging panel of senior technology leaders.
To prepare Lucille, Triad invested in a top-level media and interview coach — ensuring she could present her achievements with confidence, clarity, and authenticity.
Lucille’s story was framed around:
🚀 A series of record-breaking promotions.
🧠 Transformational project impact: Overcoming adversity and leading the redesign of the UK's renewable transport fuel certification system, cutting processing times by 83%.
🌍 Leadership in community: Growing a thriving UX practice, mentoring juniors, and championing UX ethics company-wide.
💬 Personal values: Excellence, learning, kindness, user-first mentality, and delivering more than expected.
On paper, this was a good story. But Lucille’s combination of infectious passion, technical excellence, and emotional intelligence made her a clear standout.
🏆 Lucille Harvey won Rising Star of the Year at the 2023 UK IT Industry Awards.
Her victory was part of a historic night for Triad:
🏆 Triad won all three of its shortlisted awards, representing 10% of the total trophies handed out that evening.
🎉 Established Triad’s reputation as a powerhouse of talent, innovation, and leadership in the UK tech industry.
🚀 Elevated Lucille’s profile internally and externally. She used this as a platform to reach-out, influence and mentor through programmes such as Next Tech Girls.
"I was thrilled to win Rising Star of the Year at the 2023 UK IT Industry Awards. I couldn't have done it without the support of my colleagues who have been amazing from the day that I joined Triad. But to beat off so many entrants (ten were shortlisted), we needed a solid strategy and compelling story-telling too. Thank you Matt!"
- Lucille Harvey, Principal Consultant, Triad Group Plc
✅ Proved that leadership and innovation are about mindset, not just tenure.
✅ Demonstrated the power of investing in young, diverse tech talent.
✅ Reinforced Triad’s commitment to building a people-first, innovation-driven culture.
✅ Created an inspiring story that helped Triad recruit and develop future rising stars.
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